.complain-box {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    display: -webkit-flex;
    -webkit-box-pack: center;
        -ms-flex-pack: center;
            justify-content: center;
    width: 100%;
    margin: 100px auto 120px;
}

.complain-container {
    display: grid;
    margin: 0 auto;
    /* grid-template: 220px 50px 180px 50px 180px/530px 20px 530px; */
    grid-template-columns: 530px 20px 530px;
    grid-template-rows:220px 180px 180px;
    grid-template-areas: "complain-item1 . complain-item2"
                         "complain-item3 . complain-item4"
                         "complain-item5 . complain-item6";
    grid-row-gap: 50px;
    -webkit-box-pack: center;
        -ms-flex-pack: center;
            justify-content: center;
}
/* 兼容IE */
.complain-container {
    display: -ms-grid;
}
.complain-item1 {
    grid-area: complain-item1;
    -ms-grid-column: 1;
    -ms-grid-row: 1;
    margin-bottom: 50px;
}
.complain-item2 {
    grid-area: complain-item2;
    margin-left: 60px;
    -ms-grid-column: 3;
    -ms-grid-row: 1;
    margin-bottom: 50px;
}
.complain-item3 {
    grid-area: complain-item3;
    -ms-grid-column: 1;
    -ms-grid-row: 3;
    margin-bottom: 50px;
}
.complain-item4 {
    grid-area: complain-item4;
    margin-left: 60px;
    -ms-grid-column: 3;
    -ms-grid-row: 3;
    margin-bottom: 50px;
}
.complain-item5 {
    grid-area: complain-item5;
    -ms-grid-column: 1;
    -ms-grid-row: 5;
}
.complain-item6 {
    grid-area: complain-item6;
    margin-left: 60px;
    -ms-grid-column: 3;
    -ms-grid-row: 5;
}
.complain-flex {
    display: -webkit-box;
    display: -ms-flexbox;
    display: flex;
    -webkit-box-align: start;
        -ms-flex-align: start;
            align-items: flex-start;
}
.sub-title {
    font-size: 26px;
    font-weight: 500;
    letter-spacing: 1px;
    padding-bottom: 10px;
}
.sub-line1 {
    width: 2px;
    height: 150px;
    -ms-flex-item-align: center;
        align-self: center;
    background-color: #005da2;
    margin-right: 20px;
}
.sub-line2 {
    width: 2px;
    height: 116px;
    -ms-flex-item-align: center;
        align-self: center;
    background-color: #005da2;
    margin-right: 20px;
}
.sub-text {
    font-size: 14px;
    line-height: 34px;
    -ms-flex-item-align: center;
        align-self: center;
    color: #787878;
    list-style: none;
    
}
.complain_fadeIn {
    animation-name: soso_move;
    -webkit-animation-delay: 0.2s;
            animation-delay: 0.2s;
    animation-duration: 0.8s;
    -webkit-animation-name: soso_move;
    -webkit-animation-duration: 0.8s;
}

@keyframes soso_move {
    from {
        opacity: 0;
        -webkit-transform: translateY(10%);
                transform: translateY(10%);
    }
    to {
        opacity: 1;
        -webkit-transform: translateY(0);
                transform: translateY(0);
    }
}

@-webkit-keyframes soso_move {
    from {
        opacity: 0;
        -webkit-transform: translateY(10%);
    }
    to {
        opacity: 1;
        -webkit-transform: translateY(0);
    }
}